EFFECTIVE COACHING & COUNSELING FOR MANAGERS AND SUPERVISORS
Course Objectives :
After this course, supervisors will be able to increase their job awareness in relation to their responsibilities when supervising their subordinates. They will also acquire skills in exercising their leadership functions.
CUSTOMER SERVICE EXCELLENCE
Course Objectives :
At the end of the course, participants should be able to understand and apply the acquired knowledge on coaching and counseling skills in managing people, thus solving many organizational problems.
STRESS MANAGEMENT FOR MANAGERS & EXECUTIVES
Course Objectives :
To instill awareness of the importance of professional and courteous service.
TRAIN THE TRAINER
Course Objectives :
In order to the establish the objective, Manager or Supervisor must be able to organize themselves in order steer their resources towards organizational goals.
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FOSTER FIRST CLASS CULTURE THROUGH PERSONAL EMPOWERMENT
Course Objectives :
Increase self-awareness and affirm strengths, talents and abilities
Learn to transform negative attitudes into positive ones
Overcome self-imposed limitations, fears and doubts
Develop effective listening and communication skills
Improve relationships and increase empathy.
Duration : 2 days
EVENT MANAGEMENT & SKILLS IN SELLING
Course Objectives :
Learn the Secret Formula which will provide with the skills to become a successful in preparing an event and to plan any event your company needs to organize.
Duration : 2 days
TEAM BUILDING SKILLS
Course Objectives :
These days are tough and so we to get going. This course will develop your motivational skills in the context of the current conditions. You will learn how to build and develop teams of employees We need team builders produce it through their dynamic charisma you too have this and as a result make progress. Any other perspective is negative and will produce failure.
Duration : 2 days